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Note to Patients: 02/11/2020

Dear patients,

We would firstly like to thank you for your patience and understanding given the limited service we have been able to provide over the last few months.

Following the Prime Minister’s announcement of a second national lockdown from Thursday 5th November 2020 for four weeks, we can confirm that there will be no restrictions with regards to necessary dental treatment and we will therefore remain opened during this period. We will still be providing emergency treatment and elective procedures following a thorough risk assessment.

We at Five Hearts Dental have all the necessary Personal Protective Equipment and will continue to follow our high standards of cross infection control to ensure the safety of our patients and staff. We will continue to observe all safety measures as done previously, including our pre appointment Covid questionnaire and on-the-day checks.

If you are worried about attending, please contact us to discuss your concerns and we can always postpone your treatment to a later date. Our contact number is 01663 762555, or you can email us at

Stay safe.

Best wishes from all of our team at Five Hearts Dental.

Note to Patients: 16/08/2020

Dear Patients,

We are delighted to inform you that we have now started more comprehensive treatment at Five Hearts Dental. Our approach to this will be gradual, phased and risk assessed. We will initially be giving priority to patients who had treatment started prior to lockdown.

In addition to this, we are still offering emergency appointments throughout the week.

We are not restarting routine check-ups just yet. When we do, please note that ultrasonic scales will only be offered to NHS patients if there is a clinical need for it i.e. if there is active gum disease, or if maintenance gum treatment is required. Hand scales, where appropriate, will still be offered.

If a patient requests an ultrasonic scale and polish for cosmetic reasons, or if active gum disease is not present, we can still offer this on an independent basis.

We understand that this may be a change from our previous practice policy. However, due to the current circumstances surrounding the Covid 19 pandemic, this is a necessary step we have had to take.

Thank you for understanding.

Kind regards,

Five Hearts Dental

Our Practice

Our Promise to You

At Five Hearts Dental we have a highly trained and qualified team. We aim to use our knowledge and expertise to provide you and your family with the best care possible.

We strive to provide exemplary care, in a warm, friendly environment. Our attentive staff are here to listen to you, and take your concerns on board, to ensure you are treated to the best of our abilities.

Provide dental care of consistently good quality for all patients
Only provide care that meets your needs and wishes
Make your treatment as comfortable and convenient as possible
Look after your general health and safety while receiving dental care
Follow current guidelines on infection control
Take part in continuing professional development to keep our skills and knowledge up to date
Welcome feedback and deal promptly with any complaints
Ensure every member of the practice is compliant with both GDC guidelines and CQC regulations